Job Description

As a member of the Presentation, Events, and Production Support (PEPS) team and the Academic Technology team of ITS, this position is responsible for supporting the users of AV technologies in classrooms and designated meeting spaces at Carleton College, including the maintenance and replacement of those technologies and reports to the Director of Academic Technology in ITS. 

 Duties include managing the scheduled replacement of classroom and presentation equipment, monitoring and resolving online alerts, and providing training on all aspects of classroom and presentation technology use.  In collaboration with the team, duties also include performing scheduled and unscheduled maintenance of installed equipment, and installing and assisting with the installation of new technologies. 

Job Description

The AV Specialist works within the Academic Technology & Innovation team to drive learning innovations through institutional-wide initiatives. This individual will work directly with the campus community to support classroom technology and facilitate AV operations in formal and informal learning spaces. The AV Specialist reports to the Assistant Manager of AV Systems and Classroom Support, who is responsible for leading the team of AV techs in daily operations and maintenance of approximately 335 instructional technology classrooms. The specialist is responsible for assisting faculty users and local department staff with instructional technology infrastructure. This position provides technical support that ensures the proper operation, maintenance, monitoring, testing and repair of networked AV equipment, classroom computers, and AV control systems. The specialist will also be required to load programs onto Crestron control processors, touch panels, routers, audio DSPs (Crestron and others) and Crestron peripherals to support instructional technology classrooms. S/he will also review requirements and help to design classroom AV systems, build/install new classroom AV systems, perform tests and pilot installations of viable technologies. S/he will produce needed documentation. This position requires the possession of a valid driver’s license.

Experience Required

Bachelor’s degree or 4 years of education, training, and experience relevant to the position (AV, electronics, engineering, electrical systems, etc.).