Consortium of College and University Media Centers

                       


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Free Webinar - "User-Centered Communication Techniques: Keeping Your Audience Informed"
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2/27/2018
When: 02/27/2018
12:00PM EST
Where: https://iu.zoom.us/j/652557404
Contact: CCUMC Executive Office
812-855-6049


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Effective communication is essential in our job, yet not all of us are communication experts.  As we prepare professional correspondence we are often faced with questions like, “What type of tone should I take in this email?”, “How can my department leverage social media?”, and “How do I break this bad news to faculty/administrators/students, etc.?”  This communications themed webinar featuring Jen LaGrange from Texas State University will provide insight into building communications plans, reaching out to large audiences, best practices for writing documentation and much more!  



Presenter:
Jen LaGrange
Coordinator, IT Projects
ITAC Training and Communications
Texas State University

Jen LaGrange is lover of all things crawfish and a technical communicator, in that order. A Louisiana native with a bachelor’s degree in Secondary Education English from Louisiana State University, for 12 years, Jen has found her second home and master’s degree in technical communication at Texas State University. A member of the world-class information technology client services group known to Bobcats as the IT Assistance Center (ITAC), Jen is the leader of ITAC’s small yet hearty Training and Communications team.

She specializes in user advocacy, software documentation, campus communication, marketing, service awareness, and social. Jen finds a great deal of creativity in crafting clear, concise communications using a variety of channels to meet the Texas State community where they are – in person and online. The recipient of leadership and collaborative team awards at Texas State, Jen is passionate about providing great customer service, keeping the campus community informed, and living the mantra that it’s a great day to be a Bobcat.