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Frequently Asked Questions - Membership

What are the steps in the membership process?

What is a Master Account?

What is a Sub-Account?

Who needs to register for a sub-account?

Its saying I have already registered when I try to sign-up for a sub-account. What’s going on?

#What are the steps in the membership process?

  1. Register your organization as a master account.
  2. Once you receive notification that the membership payment has been processed, you’ll be able to invite/add sub-accounts.
  3. The primary contact listed on the master account can register sub-accounts in different ways. First, you must log-in to the master account, click on "Manage Profile” and select "Sub-Accounts” under the Information & Settings heading.

a.Send a link to the individual/s you’d like to have setup a sub-account

b.Create sub-account/s on behalf of individual/s you’d like to receive full membership benefits

#What is a Master Account?

A master account is setup for organizations (companies and institutions in our case). You will use your organization’s information to register. You will also want to include a primary contact person who will be in charge of managing the membership. This person will be responsible for: billing, maintaining organization’s profile and contact information, inviting and/or adding sub-accounts, and membership renewal. A master account will not receive individual member benefits (no LISTSERV access, no access to members only section of website, etc…).
An organization must sign-up for a master account first, before having the ability to register individuals for sub-accounts.

#What is a Sub-Account?

A sub-account is the next step in the registration process. Once an organization has registered for a master account, they will have the ability to have individuals create sub-accounts. These sub-accounts will allow individuals to have full membership access to the website and LISTSERV.

#Who needs to register for a Sub-Account?

Anyone who would like to receive full membership benefits (access to members only section of website, LISTSERV, etc…). Even if you have listed yourself as the contact on the master account, you will still need to register for a sub-account.

#Its saying I have already registered when I try to sign-up for a sub-account. What’s going on?

If you are the main contact for the master account, the system will recognize your name as already being in the system. You can disregard this message and continue registering as a sub-account with the same name you used for the master account.