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Coaching and Leadership in Higher Ed
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About this session:

Is there a difference between a manager and a leader? Does your staff feel energized, engaged and motivated? Are you helping others to develop their strengths? In the IT world of higher education we often tend to be managers, dealing with the problems of the day. This may leave us with little time for reflection on how we perform as leaders.
This session will help attendees realize the value of taking the time to invest in your own leadership skills and to help develop your staff members.

Higher Education, and particularly IT departments, have been historically weak in developing and promoting leadership skills. In a field where Emotional Intelligence and other soft skills are critical to customer relationships we tend to focus only on technical skills.

This session will help the attendees develop strategies for developing their own leadership skills. A significant piece of being a great leader is helping to develop and mentor the people that work for you. The session will start with a primer on typical leadership strategies. Attendees will have the opportunity to think about their leadership philosophy. References to texts and articles will be given which will allow for a deeper dive into these topics when the attendees leave. The session will next move onto a focus on coaching. When you meet with your staff do you simply cover a to do list of work and make sure they are moving through it? Do you take the time to really understand what their interests are and where they want to move in their career? If you don’t do these things with your employees you may find that they seem disinterested and distant. Yet, you may not be aware of tools and techniques that will aid you in having these discussions and being a coach to your staff. During this part of the session we will do a role play with a random member of the audience to demonstrate how these conversations can be handled. Additionally, resources will be listed in order for attendees to continue to learn after the end of the conference.

By learning how to be a leader, and not just a manager you will improve your performance, your department's performance and increase the overall moral of your group.

Additional Resources:


About the presenter:

Scott Tiner, Bate College

Scott Tiner, CTS, has worked in the AV/IT field in public K12, private K12 and higher education institutions. As a trained educator he has a deep interest in the use of various types of technology in the classroom. Currently, as the Assistant Director for Client Services at Bates College, Scott designs learning spaces, oversees the service desk and manages all computers on campus.

Scott is very active in the field, having presented at both regional and national conferences. In 2011, he was appointed as Chair of the Technology Managers Council of InfoComm. Scott earned his Bachelor’s Degree in Secondary Education from Boston University and his MBA from the University of New Hampshire.