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2014 Conference - Maximizing Uptime in Computerized Classrooms
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About this session:

This session describes how a server monitoring tool was repurposed to monitor classroom workstations, podium computers, and other network connected devices to provide early alerts when workstations broke down.

The School of Medicine and Health Sciences at George Washington University supports several computerized classrooms including 94 workstations arranged in a large lecture hall.  These workstations are needed for both daily classroom use as well as administering high-stakes computerized National Medical Board Exams. A server infrastructure-monitoring tool, Nagios, was implemented to provide preventative alerts.  This tool is able to report not only offline computers, but also monitor service status, memory, and hard drive utilization. This allows the classroom support technician to proactively remediate malfunctioning devices before customers encounter problems. Currently there are plans to scale this solution to also include other network attached equipment that support SNMP traps such as AV equipment and video conferencing appliances.

Session attendees will hear an overview of the solution adoption process from problem identification to implementation. They will also have an opportunity to discuss pros and cons of various monitoring solutions.  Finally, attendees will brainstorm additional applications of this solution to other classroom technologies such as network attached AV equipment. This session is relevant to institutions and individuals who need to maintain large numbers of network attached equipment that may be spread across multiple buildings and locations.

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About the presenter:



 

 

Meghan Foster, George Washington University

Meghan Foster has worked at various institutions of higher education, large and small, public and private.  Currently she is a Classroom Technology Analyst at George Washington University, where she provides training and support for classroom instructional technology. She previously assisted American University in acquiring, training, and developing standards for lecture capture system. At Texas Wesleyan University she designed, planned, and implemented a new SMART classroom standard, a new MultiMedia Center, and a SmartBoard Certification program as well as supported a training institute for faculty. Meghan completed her M.S. in Mathematics at Texas Woman's University where she also taught several courses in math and statistics.