Job Description 

The Regional Education Account Manager specializes in the sales and application of audio, video, and control solutions within the Higher Education and K-12 markets. The ideal candidate will be located in the Eastern US region.

Experience Required 
Bachelor’s Degree in Business, Marketing or a related field. 5+ years of experience selling professional audio, video, and control solutions in Higher Education and K-12 markets.   

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Job Description 

The AV Sales Manager will serve an essential role as the customer liaison between the ITS Event Services team and UCLA internal and external customers including the Housing & Hospitality Teams, Residential Life, Events & Transportation, Central ITS, and other stakeholders as necessary. The AV Sales Manager will document customer needs and provide pricing quotes and event specifications in order to ensure a successful and profitable delivery of service. The AV Sales Manager will serve as the onsite representative for customer needs during live events, in coordination with the UCLA event sales teams, Technical Project Engineer, Supervisor, Event Services, and third-party vendors in order to ensure all requirements are delivered as scoped.

Experience Required 
Bachelor's Degree Information technology, computer science, public administration, business administration, communications, or a related field, or equivalent combination of experience/training.

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Job Description 

The Technical Project Engineer will work alongside the Supervisor, Event Services, AV Sales Manager, and UCLA hospitality and events teams to design AV solutions for live event services for the IT-managed spaces including the Luskin Conference Center, The Hill, Lake Arrowhead Conference Center, and other central IT events across the UCLA enterprise. The Technical Project Engineer will meet with stakeholders to speck and design appropriate AV systems to fit customer event requirements while ensuring profitability and excellent customer service.

Experience Required 
Three years Experience working in one or more of the following fields: live event production, AV systems design, computer science, computer information systems, or a related field. Proven experience working in a fast-paced live events environment and recommending systems appropriate to the event requirements. Extensive experience solving technical and non-technical problems; able to delegate solutioning. Experience as a point of escalation. understanding of how decisions affect teams. ability to make decisions with integrity. Demonstrated experience providing inclusive leadership of others, cultivating an inclusive environment that values equity, diversity, inclusion and belonging.

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Job Description 

The AV/IT Architect (Enterprise Architecture) will execute the integrated audiovisual system architecture and systems design across the university, including general use classrooms, production spaces, live events, digital signage, study spaces, lecture halls, conference rooms, and other AV-integrated spaces, ensuring consistency and interoperability across the enterprise. The AV/IT Architect (Enterprise Architecture) will create designs, perform proof-of-concepts, execute innovative best-in-class solutions, and work with internal and external teams and vendors to align Digital Spaces solutions with ITS initiatives. The AV/IT Architect (Enterprise Architecture) will assist in delivering leading-edge AV/IT solutions to ensure effective teaching & learning and seamless user experience.

Experience Required 
Five years Experience working in one or more of the following fields: information technology, AV/IT, customer service, higher education, AV integration, or a related field. Experience in delivering network and cloud-based AVIT solutions at scale. Extensive experience solving technical and non-technical problems; able to delegate solutioning. Able to lead data gathering efforts seeking information from diverse sources. Experience as a point of escalation. understanding of how decisions affect teams. ability to make decisions with integrity.

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Job Description 

Provide generalized audio visual (AV) assistance to campus community. Work as a member of a project team involving other support staff, including students. Work under close supervision of a manager or a project leader. Assist in training and supervision of student technicians on audio visual skills both of permanently installed systems and portable/ non-permanent systems.

Experience Required 
Bachelor’s degree. Minimum one year experience in audio visual support position or two years’ experience in a position that included a substantial amount (at least 50%) of audio visual Technology work (including as a student employee).

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Job Description 

As part of HBS IT’s Media Services team the Audiovisual Engineer collaborates with multiple stakeholder groups within and outside of IT to design, implement, maintain, and support an advanced ecosystem of innovative AV solutions. The team oversees more than 250 classrooms, conference rooms, auditoriums, and other convening spaces spread across 35 campus buildings, and their services are designed to maximize the user experience for both in-person and remote participants. 

Experience Required 

Minimum of two years’ post-secondary education or relevant work experience.

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